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    • Never did fix the washer for any legnth of time1

  • Aug 24
  • Property Insurance
  • Indianapolis, Indiana
  • Ge Washer Model Gtwn4250Dws
  • 9
  • REVIEW RATING 4/5

I have used Assurant for 8 years. I kept renewing my contract on my washer, each year it cost more and more. They have been out to fix my washer 20 plus times. I tried to tell them from the start something was wrong other than what they were fixing. Now due to my washer needing a part that is no longer available they have deemed my washer unrepairable. Washer cost $600.00 they will only give me... Read more

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  • From mobile
  • Assurant
  • Jul 13
  • by anonymous
  • #664953

Worst customer service ever! Been waiting a week and a half for a replacement cell phone and still getting nothing but a run-around! Huge waste of money! Add comment

  • Jan 30
  • Cellular Phone
  • Levittown, Pennsylvania
  • Cell Phone Repair
  • 87
  • REVIEW RATING 4/5

John Lueders at Assurant Solutions likes to rip people off. I contacted their Wayne PA branch several times and John Lueders assured me he would look into it. Three months later and my t-mobile cell phone is still not fixed. John lied. He was not only unprofessional, but did not return my calls. John Lueders is one of the worst managers I have seen. He was at times even nasty. What's worst of... Read more

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  • Feb 11, 2014
  • Employees and Ex-employees
  • Dress Code
  • 157
  • REVIEW RATING 5/5

assurant solutions 625 willows spring lane York, pa 17406fired for wearing sweatpants when i was unaware or forgot about the dress code for the first time Hi my name kiarra I worked for assurant solutions in York, pa 17406, for three week before I was fired for wearing sweatpants. Never had a problem before. Larry was very rude, and nasty to me. He was in his office mocking me. I told him didn't... Read more

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  • Feb 11, 2014
  • Employees and Ex-employees
  • Dress Code
  • 67
  • REVIEW RATING 4/5

fired for wearing sweatpants when i was unaware or forgot about the dress code for the first time Hi my name kiarra I worked for assurant solutions in York, pa 17406, for three week before I was fired for wearing sweatpants. Never had a problem before. Larry was very rude, and nasty to me. He was in his office mocking me. I told him didn't know I couldn't wear sweatpants to work other people have... Read more

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  • Dec 07, 2013
  • Property Insurance
  • Los Angeles, California
  • Cell Phone Insurance
  • 74
  • REVIEW RATING 4/5

I had several issues with my phone including software issues, broken screen, and the inability of the phone to charge (after trying to charge it with multiple chargers, I know it's the phone's issue.) I received my phone back with the charging still not working as well as a NEW problem- now I also can't be heard when calling others. The best solution they offered me was to send the phone in again... Read more

Was this review helpful? 1 0

  • Oct 23, 2013
  • Appliances and Electronics
  • Refrigerator
  • 1
  • 1
  • 118
  • REVIEW RATING 3/5

On Sept. 5th we purchased an extended service plan for our refrigerator in the amount of $369.95 from KitchenAid, who then insures it through Assurant Solutions. On Sept. 7th the service company came out to service our refrigerator and said the control board was broke and they would have to take it off and send it out to be rebuilt since they no longer sell the part on this appliance that is... Read more

Was this review helpful? 3 4

  • Sep 27, 2013
  • Property Insurance
  • Appliance Warrenty Package
  • 65
  • REVIEW RATING 4/5

Within this year our refrigerator which is under extended warranty protection by Assurant has had 11 repair visits (Not including years prior). Currently our refrigerator is going to make 1 month where it's completely dead and Assurant doesn't seem to think that's a major problem. That's right 1 month, 30 days, completely dead! I've tried calling and e-mailing and Assurant is doing it's best... Read more

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  • Dec 31, 2012
  • Internet
  • Greenville, South Carolina
  • Lg Washer
  • 80
  • REVIEW RATING 4/5

WOW THIS SITE WORKS! The Monday after I wrote this review about Assurant and A&E, I heard from Assurant. Several people talked to me and listened to my unhappy dealings with them and A&E. Then Patrice Eastman called me on the phone. Home Depot had already agreed to replace my LG WASHER. I was still out $400 on replacing the floor and Assurant sent me a check with apologies. My hats off to Home... Read more

Was this review helpful? 2 0

  • Mar 12, 2012
  • Advertisements and Cons
  • Charlotte, North Carolina
  • Warranty Services
  • 99
  • REVIEW RATING 4/5

We repeatedly got notices from Assurant that our washer and dryer set would very soon be out of warranty. Since these are top of the line appliances my husband renewed. Upon receipt of our warranty we noticed the policy would not go into effect for 16 MONTHS because our current warranty would not expire until then! This has happened with all my neighbors as well and is the ongoing policy of... Read more

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