Contact Assurant Customer Service
Assurant Phone Numbers and Emails
Toll-Free Number:
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(800) 432-8612Renters Insurance Information
Customer Service:
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(800) 626-2224Appliances - Service Protection Advantage
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(212) 859-7000Office in New York, NY
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(866) 866-6285T-Mobile
Assurant Emails:
Accessibility
Customer Service
Assurant Ventures
Investors/ Franchising
Contact Information
Assurant Website:
Assurant Help Center:
Corporate Office Address:
Assurant, Inc.
55 Broadway, Ste 2901
New York,
New York
10006
United States
Other Info (opening hours):
Mailing Address:
Privacy Office
260 Interstate N. Circle SE
Atlanta, GA 30339
How Good is Assurant's Customer Service?
Summary of Assurant Customer Service Calls
195
TOTAL
CALLS
CALLS
00:14
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Assurant?
Product/ Service Question:
- “Follow up on food loss claims”
- “Renters insurance”
- “Dryer not Working”
Payments and Charges Question:
- “Receive payment regarding selling of phone”
- “Wrong bill”
- “Billing”
Return/ Replace Question:
- “Phone return”
- “Refrigerator replacement”
- “I need to return a phone i switched my service to spectrum and you send shipping label to my email”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel policy”
- “Policy cancellation”
Request for Information Question:
- To speak to a supervisor about a claim
- “Question about recent bill”
- “Received a verification code that I didn't request”
Cards Question:
- “Ins id card”
- “New Credit Card for automatic withdrawal”
- “Unlock SIM card”
Shipping and Delivery Question:
- “Invalid tracking number”
- “Trying to get the technician to come back & put in parts ordered. I was told to call a number & press 1 if parts were in & they would connect me with a technician. Instead , the recording then said “ thank you for choosing Assurant & goodbye.”
- Parts arrived
Refund Question:
- “Where's my refund”
- “Refund of balance on lost iPhoneg”
Staff Question:
- “Customer service questions”
Website/ Application Question:
- “Changes to interested party on application renters”
Other Question:
- “Claim”
- “Pay deductible”
- “Need supervisor”
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Assurant