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Called LG for dishwasher repair which was out of warranty. After waiting 5 days for L G Service tech to show, he arrived and says issue was diagnosed as bad installation. Was not at my home for more than 8 minutes, never even removed a tool out of his tool bag. Paid...
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1.0
Product
#1104477
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Screwed over by T-Mobile's Assurant cell phone insurance!
Screwed over by T-Mobile's Assurant cell phone insurance!
I purchased a Note 7 phone through T-Mobile in September of 2016 as well as an insurance policy through Assurant for the phone. The phone was stolen in November of 2016 and I filed a claim & authorized a $175 deductible to be collected by Assurant. The Note 7 was no...
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1.9
I liked
  • How quick original claim processed and check received
I didn't like
  • Lack of communication zero integrity plus time wasted
  • Reassurance check to be reissued then refusal to reissue check
  • Poor customer service dishonesty and shady business practices
#1104058
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Had a policy with Assurant for my cell phone's. 8 year customer with T-Mobile. Had the first claim due to phone getting wet due to a child falling in a pool. Received a replacement that was a refurbished phone! The phone on the claim was 3 months old. Next, I put the...
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1.0
#1103644
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Assurant Cell Phone Replacement Review

Assurant
#1024935
1.0
Details
They dropped the ball in every way possible. T mobile should get a new insurance company quick. I'm switching to a new phone company.
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Assurant Cell Phone Replacement Review

Assurant
#951013
1.0
Details
Just paid 175.00 to replace my galaxy 6splus edge. On top of the monthly insurance and was sent a galaxy s5 refurbished. That is not what a replacement. When I called customer service they just said send it back if you dont want it. Terrible b ait and switch tactics im cancelling the insurance and tmobile. Im done! After 12 years of loyalty
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GE Profile Appliances Review

Assurant
#855823
4.7
Details
I like Assurant but I am upset with aquilla Applances my top dishwasher was not spinning but Raul with Aquilla messed up the bottom took a month to get parts aquilla sucks they make Assurant look bad
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Assurant Mobile Protection Review

Assurant
#664953
Worst customer service ever! Been waiting a week and a half for a replacement cell phone and still getting nothing but a run-around! Huge waste of money!
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If you live in New Jersey this is firm you should never use. Called for service and they give the service call to a New York firm,who than give it to New Jersey firm. The NJ firm has NO PART AND MUST ORDER VERY PART NEEDED. Next the NJ firm are always late. All the...
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1.0
#1090188
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Received replacement that wouldn't charge or turn on. In the box it has a slip stating that had been "tested for full functions R/2 Ready for Reuse" and a stamp in the box stating "quality assured #15". I called to let them know it doesn't work. They email a new...
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1.0
#1089234
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Called on July 20th 2017 was on ignore for over 45 minutes fianlly was given a differant number to call 866-298-1319 , another 30 minutes was given a 3rd number to call 866-265-0028 another 45 minute call finally was given a service# 11933968 was told I would get a...
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1.0
#1084028
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Why on earth do you require the IMEI number when making a claim. You clearly missed three major things. 1) If your phone is broken or lost you cannot get into it. 2) an Iphone only has the IMEI in the settings of a touch screen phone with no other buttons. 3) If my...
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#1083824
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Does Assurant really cares about the customers. I am without my cell phone for 2 weeks now. Assurant send me a damaged phone for the first time, I send the phone back had to wait for one more week for the second phone to come back. The second phone is damaged too, Are...
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1.0
I didn't like
  • Didnt fix the solution
  • Still no phone
#1081990
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Bought an LG Refrigerator in 2012. Purchased Assurant Service Protection Advantage extended warranty. Expires in 2018. My Fridge stopped working was not cooling lost all the food in the refrigerator April 13. I called for service it took 1 week before they came out to...
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1.0
Dartmouth, Massachusetts
#1078008
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I filed a renters claim with them on 5/15/2017. I submitted all the requested documents on 05/16/2017. Over 30 days later my claim is still pending and my adjuster will not return my call, or supervisor. I had to obtain legal representation. This company has numerous...
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#1062043
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