Product: Assurant Cell Phone Replacement Clear all filters (3 of 3 reviews match)
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The supervisor explained that their system automatically triggers the system to send it to Apple Care before triggering the system to release the knew phone & there was nothing she could do. I explained that this is an emergency phone and was already needed, and that...
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1.0
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Assurant Cell Phone Replacement
#1089234
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Assurant Cell Phone Replacement Review

#1024935
1.0
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They dropped the ball in every way possible. T mobile should get a new insurance company quick. I'm switching to a new phone company.
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Assurant Cell Phone Replacement Review

#951013
1.0
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Just paid 175.00 to replace my galaxy 6splus edge. On top of the monthly insurance and was sent a galaxy s5 refurbished. That is not what a replacement. When I called customer service they just said send it back if you dont want it. Terrible b ait and switch tactics im cancelling the insurance and tmobile. Im done! After 12 years of loyalty
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website