Called LG for dishwasher repair which was out of warranty. After waiting 5 days for L G Service tech to show, he arrived and says issue was diagnosed as bad installation.
Was not at my home for more than 8 minutes, never even removed a tool out of his tool bag. Paid $95.40 for 1/3 of the total cost of a " out of warranty " service call. Another service company diagnosed the problem and advised it was a bad drain pump. Appliance was repaired by others.
tried to credit back to my C Card for $95.40 , was advised by Assurant that it was processed on 8-28-2017. Credit never showed, filed dispute with credit card company. Was then advised that minimum service" diagnostic " fee was $100.00. No refund due.
Bait and switch by both L G and Assurant.
Stay away from both . Rip off
Product or Service Mentioned: Dishwasher Repair.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.