Assurant Washing Machine Warranty Reviews

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Found out there was a recall, so LG sent out a different service company. They were not authorized to fix it beyond what the recall allowed. The extended warrant company that LG uses is called Assurant. They wanted to send back out the service company that wasn't authorized to repair parts. When I asked to speak with a supervisor, they had difficult connecting me. They will repeatedly keep you on hold forever, and hope you get frustrated...
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I didn't like
  • Cs lacks escalation options
  • Not willing to fix the persisting problem
  • Customer service