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Never use this company. I can't believe their practices are legal. Very dishonest and the employees do not seem to understand simple questions and concerns. The warranty is a ***! My $1800 dryer GE profile has been deemed unfixable and they offered my $499! I wrote...
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I didn't like
  • Dishonesty
#1137815
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This post is 1/2 STAAR not 1 STAR . . .Poor management for employees not a good place for light-skin women in this building. (Discrimination/Jealousy/Envy amongst women) This place is not diversed. Employees sleeping with higher ups for better positions and authority....
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1.0
I didn't like
  • Do not work here if you are light tone women
#1126998
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Called LG for dishwasher repair which was out of warranty. After waiting 5 days for L G Service tech to show, he arrived and says issue was diagnosed as bad installation. Was not at my home for more than 8 minutes, never even removed a tool out of his tool bag. Paid...
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Anonymous
George

I had a similar experience. Through the LG web site paid for out of warranted refrigerator repair and received an appointment. No repair man. Called, they denied ever recei...

1.0
Product
#1104477
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Can’t speak directly with an assurant customer agent

Assurant
#1139433
1.7
Details
Purchase an extended warranty through assurant for a headphones flips from radio shack that’s about to expire. I have the receipt and tried tireless to file a complaint and feel I’ve been intentionally ignored
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Assurant - Extended warranty

Assurant
#1139227
Keep sending emails to place a claim attempting to speak to a live person and getting run around
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Assurant Cell Phone Replacement Review

Assurant
#1024935
1.0
Details
They dropped the ball in every way possible. T mobile should get a new insurance company quick. I'm switching to a new phone company.
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Assurant - Claim Review
1/1

Assurant - Claim Review

Assurant
#1002363
1.0
Details
Assurant Solutions is an unethical company that should investigated for nonpayment to rightful claims. Would not accept claim on broken watch band that caused watch to stop working when it fell off. Happened first time I wore it. Policy stated it covered "accidental damage."
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Screwed over by T-Mobile's Assurant cell phone insurance!
Screwed over by T-Mobile's Assurant cell phone insurance!
I purchased a Note 7 phone through T-Mobile in September of 2016 as well as an insurance policy through Assurant for the phone. The phone was stolen in November of 2016 and I filed a claim & authorized a $175 deductible to be collected by Assurant. The Note 7 was no...
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1.9
I liked
  • How quick original claim processed and check received
I didn't like
  • Lack of communication zero integrity plus time wasted
  • Poor customer service dishonesty and shady business practices
  • Reassurance check to be reissued then refusal to reissue check
#1104058
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Had a policy with Assurant for my cell phone's. 8 year customer with T-Mobile. Had the first claim due to phone getting wet due to a child falling in a pool. Received a replacement that was a refurbished phone! The phone on the claim was 3 months old. Next, I put the...
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1.0
#1103644
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If you live in New Jersey this is firm you should never use. Called for service and they give the service call to a New York firm,who than give it to New Jersey firm. The NJ firm has NO PART AND MUST ORDER VERY PART NEEDED. Next the NJ firm are always late. All the...
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1.0
#1090188
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Received replacement that wouldn't charge or turn on. In the box it has a slip stating that had been "tested for full functions R/2 Ready for Reuse" and a stamp in the box stating "quality assured #15". I called to let them know it doesn't work. They email a new...
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1.0
#1089234
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Called on July 20th 2017 was on ignore for over 45 minutes fianlly was given a differant number to call 866-298-1319 , another 30 minutes was given a 3rd number to call 866-265-0028 another 45 minute call finally was given a service# 11933968 was told I would get a...
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1.0
#1084028
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Why on earth do you require the IMEI number when making a claim. You clearly missed three major things. 1) If your phone is broken or lost you cannot get into it. 2) an Iphone only has the IMEI in the settings of a touch screen phone with no other buttons. 3) If my...
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#1083824
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Does Assurant really cares about the customers. I am without my cell phone for 2 weeks now. Assurant send me a damaged phone for the first time, I send the phone back had to wait for one more week for the second phone to come back. The second phone is damaged too, Are...
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1.0
I didn't like
  • Didnt fix the solution
  • Still no phone
#1081990
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